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Led by a 20-year CRM architect

Salesforce & CRM Transformation

Salesforce is powerful when implemented properly — and a liability when it isn’t. Our CRM practice is led by Yuvika Aggarwal, a Salesforce consultant and architect with over 20 years of experience delivering enterprise CRM that people actually use.

Capabilities

End-to-end CRM, done properly

Salesforce Architecture & Design

Requirements, data modelling, org strategy and configuration standards — the foundations that determine whether your Salesforce investment compounds or decays.

Enterprise Integration

Connecting Salesforce to payment systems, data warehouses and operational platforms with proper integration architecture — not a fragile mess of point-to-point connections.

AI-Powered CRM

Salesforce’s native AI capabilities and custom AI integrations, applied with governance discipline — automation that helps your teams sell and serve, without polluting your data.

Rollout, Adoption & Rescue

Operational workflows, reporting infrastructure and adoption planning — plus rescue engagements for implementations that have gone sideways under a previous partner.

The difference

CRM plus enterprise architecture, under one roof

Most Salesforce partners understand Salesforce. Few understand the enterprise estate around it. With both principals engaged, you get CRM expertise and integration architecture in a single, senior team of two.

  • 20+ years of Salesforce and CRM consulting and architecture
  • Enterprise integration depth from Tier 1 banking programmes
  • No land-and-expand: right-sized delivery, principals only
  • AI capability applied where it genuinely improves CRM outcomes

Typical engagements

  • Salesforce implementation from requirements to rollout
  • CRM health check and architecture review
  • Salesforce-to-backend integration programme
  • AI-in-CRM opportunity assessment
  • Rescue and remediation of a struggling implementation

Make Salesforce an asset, not a liability

Talk directly to the architect who would lead your programme. Thirty minutes, no sales pitch.

Book a Strategy Call